Mood-setting background music for banks

Licensed music curated to enhance the banking experience, from the moment customers walk in to the end of the day.

Find the right tune
in your bank

Curated music enhances your branch experience, creating a welcoming and professional environment.

Bar chart icon with upward arrow representing increased customer satisfaction through music

Boost customer satisfaction

Transform routine visits into engaging experiences with music that builds positive associations.

Piggy bank icon with dollar symbol representing brand-building through curated playlists

Enhance your brand

Curated background playlists strengthens brand identity and creates a memorable bank experience.

Clock icon symbolising reduced stress and shorter-feeling wait times

Shortens wait perception

Music in banks reduces stress and distractions, making wait times feel shorter and creating a more pleasant environment.

Person icon with upward arrow representing improved staff morale and productivity

Support staff wellbeing

The right background music uplifts staff mood enchancing productivity and customer service.

The sound of better banking

Our music platform helps you shape the atmosphere of your bank with licensed playlists, smart scheduling, and fully custom stations. Whether you’re looking for ambient jazz or modern instrumental, our background music for banks is designed to suit every branch type and customer mood.

  • Pick your ideal sound from over 500+ curated stations across a wide variety of genres
  • Import custom playlists from Spotify, Apple Music, Amazon Music, Youtube, and more.
  • Talk with a dedicated music concierge to help make the perfect station.
Learn more about SoundMachine's music tools

Music for banks made easy

Build the right in-branch atmosphere throughout the day with scheduled music mixes, service announcements, and multi-branch control, all from one easy-to-use interface.

  • Schedule stations and custom mixes, building the right ambiance throughout the day.
  • Incorporate promotional messages for your bank at exact times or in precise intervals.
  • Link as many locations as you like to your account and control music from a single interface.
Learn more about SoundMachine's programming tools

Why background music for banks isn’t just background noise

Music plays a key role in how customers perceive your branch, affecting their sense of trust, comfort, and even how long they’re willing to wait. These stats highlight why the right background music matters in banking.

70%

of customers report that ambiance affects their perception of professionalism

25%

increase of service inquiry conversions

30%

reduction in perceived wait times

Figures and statistics are based on findings from reputable industry reports and academic research studies.

Music license solutions for every type of bank branch

Whether you manage a flagship city branch, suburban location, or a growing national network, SoundMachine delivers the ideal soundtrack to enhance your customer experience and reinforce your brand identity.

Urban & flagship branches

Create a polished and modern ambiance with curated playlists that reflect your brand values and provide a relaxing experience for city-based clients.

Suburban & community branches

Foster trust and familiarity with warm, approachable music selections that make customers feel welcome and at ease during their visit.

Temporary service points & event booths

Make a memorable impression with easy-to-deploy music solutions. Perfect for mobile branches, info kiosks, and pop-up service points at events.

Multi-branch banking networks

Manage music across all locations from a single, central platform. Maintain consistency while tailoring soundtracks by region, time of day, or branch type.

Try for free

Go beyond curated stations

Already using Spotify, TIDAL, or Apple Music at home? You can import playlists from major platforms into your fully licensed bank branch account, combining familiarity with professionalism.

How to get started

It only takes a few steps to get fully licensed music in your bank.

1. Pick your plan

Choose one of our plans, tell us about your company, and you're in! Explore all features for 30 days, completely free.

2. Define your sound

Choose from 500+ stations or import custom playlists from major platforms like Spotify, Apple Music, Youtube, and more.

3. Program your content

Schedule stations, custom playlists, or mixes and get attention with promotional messaging.

4. Enjoy the music

You’re done! Watch as your branches instantly feel more inviting with professional-grade and expertly curated music.

Trusted by banks worldwide

Thousands of banks and financial institutions trust SoundMachine to create the right in-branch atmosphere with licensed, flexible music solutions.


Learn more about music for banks

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Frequently Asked Questions


Yes, banks need a performance license to legally play copyrighted music. This is typically obtained through a licensed music provider like SoundMachine, which covers public performance rights on your behalf.


No, personal streaming platforms such as Spotify, Apple Music, and YouTube are not licensed for commercial use. Using them in a public setting like a bank violates their terms of service and copyright laws.


Playing music in a bank is considered a public performance. Without the correct licensing, banks risk fines from performance rights organisations. A service like SoundMachine handles these rights for you, keeping you compliant and hassle-free.


Music can reduce anxiety, ease perceived wait times, and improve mood. This creates a more comfortable and welcoming environment that supports trust and satisfaction.


Soft instrumental, ambient, jazz, classical, or light pop are well-suited for banks. These genres help maintain a calm and professional atmosphere without distracting customers or staff.


Yes. SoundMachine allows you to control music for all your branches from one central dashboard. This keeps your brand experience consistent while giving you flexibility to customise by location or time of day.

Make your brand sound special. Try for free.