Mood-setting background music for banks

Licensed music curated to enhance the banking experience, from the moment customers walk in to the end of the day.

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Find the right tune
in your bank

Curated music enhances your branch experience, creating a welcoming and professional environment.

Bar chart icon with upward arrow representing increased customer satisfaction through music

Boost customer satisfaction

Transform routine visits into engaging experiences with music that builds positive associations.

Enhance your brand

Curated background playlists strengthens brand identity and creates a memorable bank experience.

Clock icon symbolising reduced stress and shorter-feeling wait times

Shortens wait perception

Music in banks reduces stress and distractions, making wait times feel shorter and creating a more pleasant environment.

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Support staff wellbeing

The right background music uplifts staff mood enchancing productivity and customer service.

The sound of better banking

Our music platform helps you shape the atmosphere of your bank with licensed playlists, smart scheduling, and fully custom stations. Whether you’re looking for ambient jazz or modern instrumental, our background music for banks is designed to suit every branch type and customer mood.

Pick your ideal sound from over 500 curated stations across a wide variety of genres
Import custom playlists from Spotify, Apple Music, Amazon Music, Youtube, and more.
Talk with a dedicated music concierge to help make the perfect station.

Learn more about SoundMachine's music tools

Music for banks made easy

Build the right in-branch atmosphere throughout the day with scheduled music mixes, service announcements, and multi-branch control, all from one easy-to-use interface.

Schedule stations and custom mixes, building the right ambiance throughout the day.
Incorporate promotional messages for your bank at exact times or in precise intervals.
Link as many locations as you like to your account and control music from a single interface.

Learn more about SoundMachine's programming tools

Why background music for banks isn’t just background noise

Music plays a key role in how customers perceive your branch, affecting their sense of trust, comfort, and even how long they’re willing to wait. These stats highlight why the right background music matters in banking.

70%

of customers report that ambiance affects their perception of professionalism

25%

increase of service inquiry conversions

30%

reduction in perceived wait times

Figures and statistics are based on findings from reputable industry reports and academic research studies.

Music license solutions for every type of bank branch

Whether you manage a flagship city branch, suburban location, or a growing national network, SoundMachine delivers the ideal soundtrack to enhance your customer experience and reinforce your brand identity.

Urban & flagship branches

Create a polished and modern ambiance with curated playlists that reflect your brand values and provide a relaxing experience for city-based clients.

Suburban & community branches

Foster trust and familiarity with warm, approachable music selections that make customers feel welcome and at ease during their visit.

Temporary service points & event booths

Make a memorable impression with easy-to-deploy music solutions. Perfect for mobile branches, info kiosks, and pop-up service points at events.

Multi-branch banking networks

Manage music across all locations from a single, central platform. Maintain consistency while tailoring soundtracks by region, time of day, or branch type.

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What Does Background Music Cost for Banks?

SoundMachine gives banks and financial services businesses a professional way to manage licensed background music across branches and client-facing spaces. Our music licensing pricing is kept clear and on a per-license basis, with Enterprise options for larger organizations. There are no hidden fees and no compliance grey areas.

Monthly

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New

Create mixes

Create mixes

Create mixes

Create mixes

Schedule content

Schedule content

Schedule content

Schedule content

Program Messages

Program Messages

Program Messages

Program Messages

Manage multiple users

Manage multiple users

Manage multiple users

Manage multiple users

100+ stations

500+ stations

500+ stations

Custom stations

Import stations from other music services (Spotify, Apple Music, Amazon Music, and more)

Import stations from other music services (Spotify, Apple Music, Amazon Music, and more)

Import stations from other music services (Spotify, Apple Music, Amazon Music, and more)

High Definition sound

High Definition sound

Enhanced support

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Custom Everything

Go Beyond Curated Stations for Financial Services

Already using Spotify, Apple Music, or TIDAL at home? You can import your playlists into a fully licensed financial services account and keep everything compliant. Spotify for banks, Apple Music for financial services spaces, and Deezer playlists all work inside a licensed business account.

Compliance and Music Licensing for Banks & Financial Services

Customer-facing financial spaces can use music to create a more welcoming and professional environment in branches, reception areas, and waiting spaces. When music is played in these business areas, it may trigger public performance rights under copyright law, which means the correct licensing needs to be in place.

How Can SoundMachine Help with Music Licensing for Banks & Financial Services?

SoundMachine helps make music licensing for banks and financial services easier by supporting commercial music use in environments where professionalism and customer comfort both matter.

United States: SoundMachine covers public performance rights through agreements with the major Performing Rights Organizations, including ASCAP, BMI, SESAC, and GMR.
Canada: SoundMachine covers public performance rights through agreements with SOCAN and Re:Sound.
Japan: SoundMachine covers public performance rights.
Rest of the World: For other countries like the UK, you may need to secure additional licenses through your local Performing Rights Organization or collecting society.

For banks and financial services, we can help support a more welcoming customer environment while keeping music licensing responsibilities easier to navigate. Financial service businesses should understand their licensing responsibilities before using background music in customer-facing spaces. Contact our support team for more information.

How to get started

It only takes a few steps to get fully licensed music in your bank.

1. Pick your plan

Choose one of our plans, tell us about your company, and you're in! Explore all features for 30 days, completely free.

2. Define your sound

Choose from 500+ stations or import custom playlists from major platforms like Spotify, Apple Music, Youtube, and more.

3. Program your content

Schedule stations, custom playlists, or mixes and get attention with promotional messaging.

4. Enjoy the music

You’re done! Watch as your branches instantly feel more inviting with professional-grade and expertly curated music.

Trusted by banks worldwide

Thousands of banks and financial institutions trust SoundMachine to create the right in-branch atmosphere with licensed, flexible music solutions.

Learn more about music for banks

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Frequently Asked Questions

Is a music license required to play music in a bank?

Yes, banks need a performance license to legally play copyrighted music. This is typically obtained through a licensed music provider like SoundMachine, which covers public performance rights on your behalf.

Can I use Spotify, Apple Music, or YouTube to play music in my branch?

No, personal streaming platforms such as Spotify, Apple Music, and YouTube are not licensed for commercial use. Using them in a public setting like a bank violates their terms of service and copyright laws.

Why do banks need a commercial music service?

Playing music in a bank is considered a public performance. Without the correct licensing, banks risk fines from performance rights organisations. A service like SoundMachine handles these rights for you, keeping you compliant and hassle-free.

How does music impact customer behaviour in banks?

Music can reduce anxiety, ease perceived wait times, and improve mood. This creates a more comfortable and welcoming environment that supports trust and satisfaction.

What type of music works best in a bank environment?

Soft instrumental, ambient, jazz, classical, or light pop are well-suited for banks. These genres help maintain a calm and professional atmosphere without distracting customers or staff.

Can I manage music across multiple bank branches?

Yes. SoundMachine allows you to control music for all your branches from one central dashboard. This keeps your brand experience consistent while giving you flexibility to customise by location or time of day.

Make your brand sound special. Try for free.